Full Stack Engineering / 2025
Chat CRM Platform
Scalable Live Chat CRM with real-time chat, calling, and email modules.
Role
MERN Full Stack Developer
Client
Bitmax Technology
Core Stack
MongoDB / Express / React / Node.js / Socket.IO / WebRTC
Architecture
Multi-tenant
Communication
Real-time
Access Control
ACL-based
Overview
A scalable Live Chat CRM Platform built using the MERN stack. It integrates real-time chat, calling, and email modules with secure data handling and socket-based communication.
Challenge
Developing a unified workspace for managing high volumes of multi-channel communication (chats, calls, emails) while maintaining strict data security and tenant isolation.
Solution
Implemented a secure multi-tenant architecture with ACL-based access control, enabling organization-specific service provisioning and efficient role management using the MERN stack.
Key Highlights
Integrated real-time chat, calling, and email modules with secure data handling.
Implemented a multi-tenant architecture with ACL-based access control.
Optimized organization-specific service provisioning and role management.
Continue Exploring
